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FAQ's - Frequently Asked Questions What is a short haul move? This is a move that is less than 450 miles. Make sure to inquire with your moving company as you may have to pay long distance charges even for short haul moves. What is a local move? This usually refers to moves that are less than 100 miles and within the same state. What is an intrastate move? This refers to a move of more than 100 miles within the same state. What is a transportation surcharge? This is an extra fee charged when the pickup or destination locations are very remote which results in less return weight for the moving company. Can movers transport my hot tub or spa? Yes, but moving companies will charge extra because these items require a special dolly and flatbed truck. Will my moving company have extra packing materials? Most moving companies will provide you with extra materials during the day of the move for an additional cost. Are movers able to transport my pets? No, moving trucks are not properly equipped to transport pets and the box can be dangerous because of heavy objects. If possible, keep your pets at a friend, family member’s or kennel during the day of your move. What is third party service? This is a service contracted out to people other than the movers. It may include waterbed service, household cleaning or appliance servicing. How can I ensure I will be finished packing by my moving day? Many people tend to underestimate the amount of items to pack and the time required to do so. They may also expect more people to help on the actual moving day, even though some people may not be available. Avoid this by following an organized packing plan and allot more time than you believe you will require for packing. Do I need to provide lunch for my movers? Your moving professionals will need to eat at some point during the day. You don’t need to provide lunch, although doing so will reduce the time they require to drive to and from a local restaurant which will save you money. Does a moving company need to be licensed? Moving companies are actually registered. This means the federal government has issued them a certificate of authority that allows them to move household goods in any of the 50 states. Local moving companies may also be registered with the US Department of Transportation to move interstate shipments within certain geographical areas. If I’m moving internationally, how will I know which items I can’t bring with me? Your moving company should provide you with a list of custom regulations for your destination country. This document will indicate which items are prohibited or restricted by the particular country. What are bulky articles? These refer to heavy items such as cars, snowmobiles, trailers or cars. Extra charges are usually applied because these items take up more space in the moving trucks/vans and require additional labour to load and unload. |
